What is the first step when a consumer disputes the accuracy of information provided to a CRA?

When a consumer disputes the accuracy of information provided to a Consumer Reporting Agency (CRA), the initial and crucial step is for the consumer to send their dispute directly to the CRA. This action initiates the dispute process as stipulated by the Fair Credit Reporting Act (FCRA). By doing so, the consumer raises their concern formally, prompting the CRA to take necessary action to investigate the claim.

Once the dispute is received, the CRA is responsible for assessing the information provided and will subsequently notify the furnisher of the information in question. This first step is essential because it sets the entire dispute resolution process in motion, allowing for a thorough investigation and the opportunity for the consumer's concerns to be resolved appropriately. Without this initial step, the formal process cannot commence, and the consumer's issues would remain unaddressed.